Coming from Silicon Valley, we are deeply aware of the necessity to use resources wisely and to account for every penny: this means that measuring impact is essential for social services and that they should be striving for everything that will help them accomplish it better.
Every social institution has to be ready to account for its activities and the use of the resources made available to them:
The services need to be properly targeted and their effect monitored closely.
The spending should be allocated in the most efficient way.
Measurements of true results have to be reported widely.